Privacy Policy

VetExpress is an online platform for pet lovers to connect and pet owners traveling to find safe boarding options, just like home for their pets! For those dog lovers who sign up VetExpress, you get to enjoy and care for dogs in your own home, while making some money doing it!

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Personal Identification Information

Users may visit this Site anonymously, without submitting any of their personal/identification
information. Only in the event that any User voluntarily consents to submit any
personal/identification information for availing the services of the Company via the Site shall such
personal/identification information be made available to and be used by the Site. A User shall
always have the right to refuse to provide personally/identification information, though such an
action may prevent such User from engaging in certain Site related activities. A User shall, even
after providing consent to the Site to use their personal/identification information, also have the
right, at any time and with reasonable notice to the Company via email, to stop the usage of their
personal/identification information; however this may prevent such User from fully utilizing the
services and activities of this Site and it shall be at their own risk. While a User will be able to view
most of the pages of this Site without providing their persona/identifications information, the
nature of the services offered by the Company via the Site, whether to (i) put up a post for hosting
pets, or (ii) availing the services of a host, would require the User to share certain personal/identity cation information with the Company and other Users of the Site who would be
privy to. The Company via the Site shall collect personal/identity cation information from Users in a
variety of ways including, but not limited to, when Users (i) register on the site, (ii) makes a reservation, (iii)   all out a form, and (iv) in connection with other activities, services, features or
resources we make available on our Site. Users may be asked for, as appropriate their respective, names, email addresses, mailing addresses, phone numbers, etc . (This list of personal/identity cation information is only illustrative). By accepting the policy at the time of registration, you expressly approve and consent to the collection, storage, use and disclosure of your personal/identity cation information by the Company as described in this policy.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our sites, such as the operating system and the Internet service providers utilized and other similar information. Vetexpress.online uses Google Analytics to track customer usage statistics. Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that the Site is accessed. The use of cookies and other tracking technologies allow us to improve the Site and your Web experience. The Company may also analyze information that does not contain personal information for trends and statistics

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How we use the Collected Information

The Company shall collect and use Users personal information only for the following purposes:


  • To improve customer service


The information you provide helps us respond to your customer service requests and support needs more efficiently.


  • To personalize user experience


We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.


  • To improve our Site


We may use feedback you provide to improve our products and services.


  • To process payments


We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.


  • To send periodic emails


We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. 

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. 

We shall retain each User's personal/identification information and any such other information only during the duration of the User's engagement with the Company. As previously mentioned, at any time, the User shall be permitted to remove, amend or modify their information as required, subject to the Company having the right to discontinue its services in terms of this Site

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